Privacy Policy for Love Counter

1. Data Controller Information

Cyberspy Labs is the data controller for the Love Counter application. You can contact us at:

Email: info@cyberspylabs.com

Website: www.cyberspylabs.com

2. Information We Collect

2.1 Personal Data You Provide

• Relationship Start Date: The anniversary date you enter to track your relationship duration.
• Photos: Profile photos and relationship photos you choose to upload within the app.
• Names: Your name and your partner's name for personalization features.
• Events: Special dates and milestones you add to track important moments.
• Drawings: Creative artwork you create in the Love Canvas feature.
• Bug Reports: Descriptions of issues you report through the in-app bug reporting feature.

2.3 Automatically Collected Data

• Usage Data: How you interact with the app (features used, frequency of use, tab navigation).
• Device Information: Device type, operating system version, screen dimensions, and unique device identifiers.
• Crash Reports: Error logs and debug information when the app encounters issues.
• Performance Data: App loading times, feature usage patterns, and technical performance metrics.
• Theme Preferences: Your chosen color themes and dark/light mode preferences.

2.4 Analytics Data (Optional)

• Event Data: Anonymous interaction events (only if you consent to analytics collection).
• Feature Usage: Which features you use most frequently (anonymized).
• Session Data: App session duration and frequency (anonymized).

3. Legal Basis for Processing (GDPR)

We process your data based on the following legal grounds:

• Contractual Necessity: To provide the core functionality of the app including relationship tracking, couple connections, and drawing features.
• Consent: For optional analytics collection (you can withdraw consent anytime in Settings → Analytics & Crash Reporting).
• Legitimate Interests: To improve and maintain the app's functionality, fix bugs, and enhance user experience.
• Performance of Contract: To enable couple connection features and real-time synchronization.

4. How We Use Your Data

• To provide and maintain our relationship tracking service
• To enable couple connection and synchronization features
• To facilitate real-time collaborative drawing (Love Canvas)
• To provide personalized milestone celebrations and notifications
• To allow you to participate in interactive features like streak tracking
• To provide customer support and respond to bug reports
• To gather analysis for improving our app functionality
• To monitor app usage and detect technical issues
• To provide data recovery services in case of data loss
• To send development status updates and app improvement notifications

5. Data Storage and Retention

5.1 Local Storage

Most personal data (anniversary dates, photos, names, preferences) are stored locally on your device using secure storage mechanisms and are not transmitted to our servers unless you explicitly use cloud features.

5.2 Cloud Storage

The following data is stored in Realtime Database when you use couple connection features:

• Couple codes and connection information
• Shared streak data between partners
• Real-time drawing data for Love Canvas synchronization
• Bug reports and debug logs (with your consent)
• Anonymous usage analytics (with your consent)

5.3 Data Retention Periods

• Personal Data: Retained until you delete the app or request deletion
• Couple Connection Data: Retained until you disconnect from your partner
• Analytics Data: Anonymous analytics data is retained for 26 months
• Debug Logs: Retained for 12 months for troubleshooting purposes
• Bug Reports: Retained for 24 months or until resolved

5.5 Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (including couple connection data)
• Restrict or object to processing
• Data portability
• Withdraw consent (especially for analytics collection)
• Use the "Restore My Data" feature to recover lost information

To exercise these rights, contact us at info@cyberspylabs.com.

6. Data Sharing and Transfers

We do not sell your personal data. Data may be shared with:

• Your Partner: When you use couple connection features, certain data (streaks, drawings) is shared with your connected partner.
• Firebase (Google): For real-time database services, analytics, and crash reporting (data may be transferred outside the EU under appropriate safeguards).
• Service Providers: Who assist in app operations under strict confidentiality agreements.

We implement appropriate safeguards for international data transfers including Standard Contractual Clauses and adequacy decisions.

7. Data Security

We implement comprehensive technical and organizational measures including:

• Encryption of data in transit (SSL/TLS) and at rest
• Secure local storage using device-level encryption
• Firebase security rules to protect couple connection data
• Regular security audits and updates
• Access controls and authentication mechanisms
• Pseudonymization and anonymization where appropriate
• Automatic data recovery systems with integrity checks
• Error handling to prevent data corruption

8. Third-Party Services

Love Counter integrates with the following third-party services:

• Firebase Database: For couple connection and real-time features
• Firebase Analytics: For app usage analytics (with your consent)
• Expo Services: For app development and deployment infrastructure

Each service has its own privacy policy, and we ensure they meet our data protection standards.

9. Children's Privacy

Our app is intended for users aged 16 and above. We do not knowingly collect data from children under 16. If we become aware of such collection, we will take immediate steps to delete the information.

10. App Updates and Feature Changes

When we release app updates that affect data processing:

• We will notify users through the "What's New" feature in the app
• Significant privacy changes will be communicated via the development status feature
• Users can review changes in the app's Settings → Development Status section
• Continued use after notification constitutes acceptance of changes

11. Data Breach Notification

In the unlikely event of a data breach:

• We will notify relevant authorities within 72 hours as required by GDPR
• Affected users will be notified through the app's development status system
• We will provide clear information about the breach and steps being taken
• We will offer assistance and guidance for protecting your data

12. Contact Information

For privacy-related inquiries or to exercise your rights:

Data Protection Officer:

Cyberspy Labs
Email: info@cyberspylabs.com
Subject: Privacy Policy - Love Counter

You also have the right to lodge a complaint with your local data protection authority.